Sussy Swap Simulator Help Center

Guides, troubleshooting steps, and best practices to keep your multiplayer sessions smooth, fair, and fun.

Quick Start Checklist

Follow these steps to jump into your next match without friction:

  1. Use the latest versions of Chrome, Edge, or Firefox for the best WebGL performance.
  2. Allow pop-ups for sussyswapsimulator.org to enable the game frame and community tools.
  3. Disable aggressive ad blockers; they sometimes interrupt Construct-powered experiences.
  4. Verify your bandwidth (minimum 10 Mbps down) before hosting private lobbies.
  5. Bookmark the Patch Notes page to stay informed about balance tweaks and new features.

Common Issues & Fixes

Game Frame Does Not Load

Confirm the Construct CDN is not blocked by a corporate firewall. Try toggling the "Force WebGL" option in your browser settings and reload the page.

Audio or Microphone Problems

Grant microphone permission when prompted. For persistent echo, enable push-to-talk inside the community voice overlay or use a headset.

Lag or Desync

Switch to the nearest regional lobby from the Community Hub. If you are hosting, limit the lobby to eight players and close background streaming apps.

Progress Not Saving

Browser storage is used for cosmetics and statistics. If you clear cookies, export your loadout via Profile > Backup before wiping data.

Fair Play & Safety

We moderate the platform to keep games welcoming for every age group. Please review the following policies before joining ranked playlists:

  • Harassment, hate speech, or impersonation leads to immediate account suspension.
  • Third-party cheating software and packet manipulation are permanently banned.
  • Screen recording or streaming should hide private lobby codes unless every participant agrees.
  • Report disruptive players using the Report a Bug form with match ID and timestamps.

Advertising & Monetization Questions

Sussy Swap Simulator participates in the Google AdSense program. Ads help fund server costs and ongoing content updates. We comply with the Privacy Policy and Terms of Service, including disclosures around personalized ads, cookies, and data retention. If you encounter an advertisement that violates Google Publisher Policies, capture a screenshot and send it to ads@sussyswapsimulator.org.

Contact the Support Team

Need direct assistance? We respond to most emails within 24 hours on business days.

You can also follow live maintenance updates via the ticker on the Community Hub.

Emergency Downtime Updates

If matchmaking is unavailable or the game frame shows an error, review the pinned status message on the homepage and join the temporary Discord status channel accessible from the Community Hub. We post ETA and workaround steps during outages.

Additional Resources